Learn exactly how Kriya Live collects, uses, and protects your personal information — clearly and transparently. Your privacy is our top priority.
Kriya live ("we", "our", "platform") operates an online betting and gaming service for users in Bangladesh. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use the kriya live website, mobile app, or any other digital channel.
We believe transparency is the foundation of trust. That's why reading this Privacy Policy matters — it tells you exactly what we do with your information.
By using Kriya Live's services, you agree to this Privacy Policy. We will notify you in advance of any changes to the policy.
This policy applies to:
Kriya live collects only the information necessary to provide its services, ensure security, and meet legal obligations. We do not collect excessive or unnecessary data.
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Identity Documents | NID, Passport, Driving License | Age & Identity Verification |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security & Technical Support |
| Usage Data | Betting history, login times, preferences | Service Improvement & Personalization |
When you use kriya live, certain information is collected automatically — including cookies, log files, and browsing behavior. This data is used to improve platform performance.
Kriya live uses your information only for its intended purposes. Your data will never be used for anything beyond what you've consented to.
You can unsubscribe from promotional emails or SMS at any time. However, essential service notifications cannot be turned off.
Kriya Live uses industry-leading technology and practices to keep your data secure. Our security systems are active around the clock.
While we maintain the highest security standards, keeping your password confidential is your responsibility. Never share your login credentials with anyone.
As a Kriya Live member, you have fundamental rights over your personal data. We respect those rights and make them easy to exercise.
The right to know what data we hold about you and to receive a copy of it.
The right to request correction of any inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that we limit how your data is used.
The right to download your data and transfer it elsewhere.
The right to object to your information being used for specific purposes.
To exercise any of these rights, email us at support@kriyalive.com. We will respond within 30 business days. Identity verification may be required in some cases.
Kriya Live does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.
Kriya Live strictly serves users aged 18 and above. We do not knowingly collect personal data from minors.
If you become aware that a minor is using Kriya Live, please notify us immediately. We will close the account and delete all associated data.
We use a KYC process for age verification, and confirming your date of birth at registration is mandatory.
For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our Data Privacy Team.
When submitting a complaint, please include your account ID, a description of the issue, and the relevant dates — this helps us resolve it faster.
Kriya live's security measures that keep your privacy protected
Every transaction and piece of personal information you share is secured with the highest-grade SSL encryption. No third party can access or read your data.
Kriya Live's KYC process ensures every account belongs to a real person — helping prevent fraud and identity theft.
Kriya live never sells your personal information to advertisers or data brokers. Your data exists solely to serve you.
Enable 2FA on your account for an extra layer of security. Even if your password is compromised, your account stays protected.
Kriya Live's automated system monitors all activity around the clock and takes immediate action on anything unusual.
Kriya Live complies with international data protection standards. Your rights apply equally, wherever you are in the world.